Delivery and shipping costs in Germany and Europe
Here you will find all information on our shipping conditions and delivery times for national and international shipments. Deliveries across Europe are realised through DHL in 3-5 working days.
- Packaging is always neutral and does not indicate the contents.
- You will receive a DHL tracking number for each package
- An invoice is included in the package.
- The sender is CRP Import Export GmbH, Billbrookdeich 82, D-22113 Hamburg.
- Delivery time accross Europe 3-5 working days.
- We dispatch orders from Monday to Friday.
- The minimum order value for cash on delivery is €50.00 (Germany only)
- 100% customer support, if there is a problem with your shipment.
Damaged deliveries must be reported immediately, with a photo, to the delivery agent.
Shipment to Europe via DHL
We believe in simplicity, so the shipping fee for all orders across Europe is € 9.90.
Heavy grow media bags may have a separate surplus charge per bag. We do not earn any money with shipping fees.
Shipping fees within Germany
Below € 100,00 we charge € 4.20.
Delivery within Germany is free of charge for orders worth € 100.00 or more.
Heavy grow media bags may have a separate surplus charge per bag.
Cash on delivery per package up to 30kg: In the case of payment by cash on delivery, an additional COD fee of €6.00 will be charged, and the delivery agent will charge an on-the-spot carriage fee of €2.00. Further taxes or costs are not incurred. Payment by cash on delivery is possible only for orders of €50.00 or more.