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Delivery and shipping costs

Here you will find all information on our shipping conditions and delivery times for national and international shipments. We deliver in Europe through DHL.

General information:

- Packaging is neutral and does not indicate the contents.
- An invoice is included in the package.
- The sender is CRP Import Export GmbH, Billbrookdeich 82, D-22113 Hamburg.
- We dispatch orders from Monday to Friday.- The minimum order value for cash on delivery is €50.00.

Damaged deliveries must be reported immediately, with a photo, to the delivery agent (postman).
A "protocol concerning the receipt of a damaged delivery" is required for claims settlement purposes. Please fill the form out at the post office and have it signed.

Shipment to Europe via DHL

all packages up to 31kg = €9.90

Shipping charges within Germany

Packages up to 1kg = €4.20

Delivery within Germany is free of charge for orders worth €100.00 or more.

Cash on delivery per package up to 30kg: In the case of payment by cash on delivery, an additional COD fee of €4.00 will be charged, and the delivery agent will charge an on-the-spot carriage fee of €2.00. Further taxes or costs are not incurred. Payment by cash on delivery is possible only for orders of €50.00 or more.